There’s nothing more frustrating than spending a lot of money on a console and seeing it start crashing within the first week, but that’s the problem early PlayStation 5 and Xbox Series X users are facing. Since the next generation machines arrived last week, players have started to report various issues.

” I experienced 2 crashes where the console goes to a black screen before shutting down, ” wrote one Reddit user, detailing his experience trying to get PS5 working again after various repair processes.

” I was about four games in [Call of Duty] multiplayer when my [Xbox Series X] froze, the audio started to cut out and then went out, ” wrote another Reddit user. ” It came back on, but I don’t have the courage to restart Call of Duty .”

” I’ve been playing PS5 for the past 7-8 hours and have just experienced my first crash, ” reads a Twitter post. ” It gave me the error where I was asked to repair the external memory and got a black screen, forcing me to manually reboot the system .”

” [The Quick Resume] works 50% of the time, ” said a Resetera user. ” There is no way to know which games I currently have open in Quick Resume and which I don’t? I’ve tried Quick Resume a few times and the console crashed completely .”

As you can see, no two stories are exactly alike, but there are different common denominators depending on the console. Many of the crashes on PS5 (but not all) appear to be due to playing Marvel’s Spider-Man: Miles Morales or Call of Duty: Black Ops Cold War, downloading data to an external hard drive and/or putting the console into rest mode while a game is running, while most of the XSX crashes seem to revolve around using the Quick Resume and playing Call of Duty and Assassin’s Creed Valhalla.

Sony and Microsoft have not yet shared information on what could be causing these problems.

What do you think?

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